Guests who do not opt for pier transfer are responsible for all baggage transfers and transportation to and from the pier. ARE THERE ANY ADULT-ONLY ACTIVITIES ONBOARD? From drinks to specialty dining to internet and streaming, weve packaged all your cruise favorites so you can save big off onboard prices, while maximizing on what means most to you. Please note: that dining times and seating requests cannot be guaranteed and are on a request basis. Smoking areas MEMBER LOGIN. Snag premier access to onboard experiences like priority arrival and departure, an exclusive welcome lunch, VIP seating at shows, private time on fleet favorites and much more. Monitor your health: If youre feeling under the weather, stay in your stateroom and call the Medical Facility from your stateroom phone. Whether you want a fresh hot cup of coffee or a late-night snack, our Room Service helps make your cruise vacation hassle-free. The Malaysian Ringgit is a non-internationalized currency. Children can only swim if they are toilet trained and under their parent/guardians supervision. Just pack and tag your bags before placing them outside your door before midnight on the last night of your cruise vacation and well carry them off the ship for you. Dont forget to pack your passport, other cruise documents, valuables and medications in your carry-on bag. These and other similar items will be confiscated upon being found: Here's some information to help you get to the Port of Singapore on your sail day: Find your Zen with one of our Spa & Fitness Packages. If your name has changed since . Do not have an existing reservation If you have sailed with Royal Caribbean since January 2018, you may already have valuable Casino Royale offers waiting for you. Nursery (6-36 months): Call 26001 from a ship phone 4. The 11 Night Southern Caribbean Cruise visits Cape Liberty, New Jersey; Charlotte Amalie, St Thomas; Philipsburg, St Maarten; Castries, St Lucia; Basseterre, St Kitts & Nevis and Cape Liberty, New Jersey. Select Activate Wi-Fi. Please note, you will not be charged for this purchase. We cannot accept any liability whatsoever for any mistakes or any incorrect/ inaccurate information which results from the use of any out- of-date brochure. 866-562-7625. Make a splash at the pool, but keep safety at the top of your mind, too. Pack your bags and place them outside your stateroom door by midnight. Please try again. Locate a Travel Agent. Jeans, polos, sundresses, and blouses are all the right amount of laid back. Please try again later. Turn on your Wi-Fi and connect to WiFi-Guest-Spectrum. Please be sure to have all visas/vaccinations required for your itinerary. Offer Type (complimentary stateroom or discounts towards a future cruise). We have a dedicated Group Shore Excursion team that is ready to assist with your . The gratuities will be shared by the Dining Services Staff (waiter, assistant waiter and head waiter), Stateroom Attendants and Other Housekeeping Services Personnel who work to enhance your cruise. If you are cruising to Alaska, Canada, New England or Europe: Nights on deck can be cool, so bring sweaters, jackets and long pants. You can decide when you would like to dine between the hours of 18:00 and 21:30 each evening, much like a regular restaurant, so reservations are recommended to be made once onboard or preferably before your cruise through our website. To view past cruises, sign in to your account and go to the 'Past cruises' tab, but bear in mind that cruises and points can take up to 10 days after a cruise ends to appear. Guests may do so by providing an additional gratuity to their SeaPass onboard account or a cash gratuity at their discretion. Connect to WiFi-Guest-Spectrum on the ship. Email Your Questions. The 4 Night Greece & Cyprus Cruise visits Haifa, Israel; Limassol, Cyprus; Rhodes, Greece and Haifa, Israel. Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. Give us a hand: Practice hand hygiene by using sanitizing stations throughout the terminal. Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. You may however, choose to purchase our transfer service where our staff will meet you at the airport in the city of cruise departure and provide transportation between the airport and the ship. Heres how to get the most out of your cruise getaway. When you are seeking that ultimate family holidayan epic adventure youll never forgetlook no further than a Royal Caribbean cruise. We provide complimentary electronic cruise documents (eDocs) to all guests from 45 days prior to sailing once the reservation is finalised and paid in full. This bag should include: travel documents, medications, swimsuit, coverup, change of clothes, and sunscreen. And in the event of a suspected case of COVID-19, were fully prepared with immediate medical evaluations, rapid testing, and protocols that will effectively isolate health risks. Royal Caribbean shall not be responsible for any failure to adhere to the arrival and departure times published in this brochure for any of its ports of call. Day 7 - Colombo, Sri Lanka. Tour Director: US$5 per day, per guest. If a child is cruising under your supervision and exhibits dangerous and disruptive behaviour (i.e. ARE THERE ANY FORMAL HEALTH REQUIREMENTS? WHAT ABOUT GUESTS WITH SPECIAL NEEDS AND DIETS? 100% fresh, filtered air: Our HVAC system continuously intakes 100% fresh ocean air, filtering it for all indoor rooms and areas. Using your onboard credits You can unsubscribe at any time. For Alaska Cruise tour guests, transfers are not included except in Vancouver. Please ask your travel agents for further information. Explore Serenade of the Seas. There was an error processing your request. Guests will be required to fill out a Public Health Questionnaire prior to arrival or at the pier attesting that they are not more than 23 weeks pregnant. On the day of boarding, make sure to affix your bag tags (with your name and cabin number clearly written) to your luggage so that it may be delivered to your stateroom. These bottles will be returned on the last day of the sailing to be enjoyed back home. Children or infants less than three (3) years of age cannot participate in the Adventure Ocean Youth Programme which is restricted to ages 3-17 years inclusive. Evening: Smart Casual Sipping something cold whipped together by robots at the futuristic Bionic Bar, then springing for bumper car action at Seaplex. If you would like to use your onboard credit in the casino, please note that you will only receive promotional chips or slot play, which you will not be able to cash in. While every effort will be made to adhere to the specifics shown herein for a cruise/cruisetour, circumstances may necessitate changes or deviations there from. You may also want to bring a raincoat, hiking shoes, and a travel umbrella. Frequently Asked Questions Travel Requirements & Documents Testing Requirement Online Check-In Boarding Vaccine Requirement Crown and Anchor Society Loyalty Program Future Cruise Credit You can unsubscribe at any time. Smoking: Except as may be provided by a specific independent operator, smoking is not allowed on motorcoaches, mini-buses, trains or airplanes. Guests in suites can request a full menu for each meal to be served in their suite. HOW AND WHERE DO I CHECK-IN FOR MY CRUISE? The staff at the Explorations Desk onboard will be happy to provide you with information to book your shore excursions. Guests, who violate any alcohol policies, may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Vacation Policy. TOAST TO TOP SAVINGS. You can only make payments online if you have booked directly with Royal Caribbean. Office number: +65 6271 2611 Blackout dates may apply. Your SeaPass is your room key and is used for onboard purchases. Start browsing now and find a bundle thats right for you and your crew. This offers children an expedited service during first dining seating and then they are transferred to Adventure Ocean. My Royal Cruise is the place to get the most out of your adventure. Subject to our Booking Conditions Royal Caribbean International is not responsible for any injuries or losses sustained whilst guests are ashore, whether on an organised excursion or otherwise. Guests desiring to transfer to higher-priced accommodations, which may be available during boarding or after sailing, may do so by paying, in cash, with travellers checks or by credit card, the difference in published full cruise vacation prices. Please review the Guest Conduct Policy at http://www.royalcaribbean.com/content/en_US/pdf/Guest_Conduct_Policy.pdf or contact your travel agency or your local booking office for further details in advance of travel. Guests who violate any alcohol policies, (over consume, provide alcohol to people under the policy age adopted by the ship on the sailing, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. Modified Date: Aug 13, 2022. WILL MY FRIENDS AND FAMILY BE ABLE TO CONTACT THE SHIP? Basically, the cruise line got rid of the "classic" section of its menu. Under no circumstances may dangerous articles such as controlled substances, firearms, explosives, cylinders containing compressed air or combustible substances, etc., be contained in any baggage or brought by any person onboard. For further check in assistance visit us online at, A) www.RoyalCaribbean.com The Cruise Ticket Contract sets forth limitations on the time frames in which claims may be made and suits may be filed against Royal Caribbean. Save big off onboard prices when you buy pre-cruise, and enjoy bottomless beverages all cruise long, including premium coffee, tea, fountain soft drinks, freshly squeezed juices and bottled still water. Book one of our onboard activities, check out an onboard tour, or zen out with a spa treatment. Day 2 - Kuala Lumpur (Port Klang), Malaysia. In the unlikely event you have reason to complain during the cruise, you must immediately notify the Pursers Desk and the provider of the service in question (if not us). Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance. Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. Each guest, or if a minor, his or her parent or guardian, shall be liable to and shall reimburse Royal Caribbean for all damage to the ship and its furnishings and equipment, or any property of the ship, caused by any wilful or negligent act or omission on the part of the guest. You must therefore ensure that you check all details of your chosen holiday with your Travel Agent or with us if booking direct, at the time of booking. Wellness checks: All guests will have their temperatures checked at the terminal. It's show time More room for you: Were sailing with fewer guests and reducing capacity in our onboard venues to allow for appropriate physical distancing. Check in on the app: Its the fastest way to board when you sail, and when you do, you select an arrival time that doubles as your wellness appointment at the terminal.
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